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Replies in this thread : 11

Author

Topic : ADMIN! Please update my account

Siùbhlach
Basic User
Posts : 11

2/14/2018 4:34:25 AM

I have sent 2 messages to admin and 2 to staff both have been read but no reply. I have also emailed. I cannot phone you as I am in the UK

I paid for a years upgrade on Sunday through paypal, I logged out and then back in but I am still showing as basic. I appreciate if it cannot be sorted immediately but it would be nice to have an idea when this will be sorted

Kalynda
Basic User
Posts : 411

2/14/2018 6:51:34 AM

Probably should call him. 210.380.7459

Siùbhlach
Basic User
Posts : 11

2/14/2018 7:02:30 AM

I do wish people would read what I write.

I CANNOT CALL THE US

I am sorry to shout but this is the second time I have been told to call after clearly stating I am unable to do so

Kalynda
Basic User
Posts : 411

2/14/2018 7:33:07 AM

Sorry, don't see anything in your post about not being in the US.

I wish people would be a bit more tolerant of someone trying to help.

Icecapade
Basic User
Posts : 41

2/14/2018 7:58:33 AM

The OP did say that they were in the UK...Last time I looked at a map, That would not be in the US
:/

angus my golden retriver
Basic User
Posts : 2,000+

2/14/2018 9:39:57 AM

They did clearly say they were from the UK... and I can fully understand their frustrations if they have upgraded and are yet still basic.

Maybe an American user might kindly offer to call on your behalf? I'm also in the UK also otherwise I would.

Siùbhlach
Basic User
Posts : 11

2/14/2018 11:41:49 AM

I have emailed and messaged admin and staff again.
I just want to be kept in the loop if there is a problem is all. The messages are being read so why not just say "I will look into it for you"

I'm sorry to get angry with you Kalynda but I did say I was in the UK.

Halcyon Design
Basic User
Posts : 473

2/14/2018 12:32:50 PM

I do understand your frustration - I can see that your post said that you are in the UK too

I am in the UK also so it would be costly for me to call on your behalf

If no-one in the US can call for you I guess we could try to message Jeff for you too?

I wish I could help but don’t know how.

Siùbhlach
Basic User
Posts : 11

2/14/2018 1:02:45 PM

Tbh I would feel a bit awkward asking someone to ring for me. It is a big ask!

I guess I will just need to be patient :\

Siùbhlach
Basic User
Posts : 11

2/14/2018 1:36:03 PM

All sorted happy :)