.com Forum · Alpha Dog Forum
Replies in this thread : 2
Author | Topic : Please help | |||
kc blue river Basic User Posts : 30 |
I accidentally purchased a family subscription but only needed to upgrade 2 kennels I have already done so by purchasing a single month on both how do I get a refund for the 19.95 I spent
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gaylanstudio Premium Member Posts : 2,000+ |
Did you cancel the Family? If not you need to or it will renew on the anniversary. Contact Admin directly, explain the situation and I'm sure he will issue a refund. Email to his Admin kennel. If you are in a real hurry, phone if possible (number is listed at the bottom of the "My Account" page). He is generally a busy man these days so it may take a few days - keep firing off reminders every two or three days. He has always been good about fixing these type of issue, just a bit slow sometimes these days - be patient. |
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KC golden meadows Basic User Posts : 32 |
Thank you |
Replies in this thread : 2 Post Reply |