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Replies in this thread : 9

Author

Topic : Max dog cap

Grasslans
Premium Member
Posts : 230

4/26/2016 6:04:33 AM

Hi
Just wondering why one page says 5 and the other page says 30 (only using a basic account.)
thank you for any help

Glittering
Basic User
Posts : 278

4/26/2016 6:07:17 AM

5 adult dogs for a basic

jaime1985
Basic User
Posts : 387

4/26/2016 6:08:02 AM

Basic accounts have a cap of 5 dogs but if you have a subscription you can have up to 30 (not counting retired dogs, although retired dogs count if you have a basic account)

dogloverxx
Basic User
Posts : 2,000+

4/26/2016 6:23:43 AM

I think the discrepancy is just a programming error. Basics can only have 5 adult dogs at any given point in time.

Grasslans
Premium Member
Posts : 230

4/26/2016 6:30:14 AM

Thank you

Aldeberan
Premium Member
Posts : 363

4/26/2016 3:28:13 PM

I have paid accounts and when I retire a dog, it still shows as an adult dog. Maybe it takes a while for it to not count.

Chaos and Havoc
Basic User
Posts : 420

4/26/2016 5:14:38 PM

RE: retired dogs still showing up as counting towards limit:

On the top left of your screen (just under your kennel name) once you've signed in, if you click on the 'My Dogs' button the number of dogs counting against your limit in this section is ALL adult dogs (entire and retired). So it can be a bit confusing lol.

But if you click on the 'My Account' button the number of dogs currently counting against your limit on THIS PAGE is actually correct! happy :)

Its all a bit confusing :/ (Which is why it's rare for me to keep retired dogs) happy :)

Grasslans
Premium Member
Posts : 230

4/26/2016 8:43:51 PM

quote
posted by Chaos and Havoc
RE: retired dogs still showing up as counting towards limit:

On the top left of your screen (just under your kennel name) once you've signed in, if you click on the 'My Dogs' button the number of dogs counting against your limit in this section is ALL adult dogs (entire and retired). So it can be a bit confusing lol.

But if you click on the 'My Account' button the number of dogs currently counting against your limit on THIS PAGE is actually correct!

Its all a bit confusing :/ (Which is why it's rare for me to keep retired dogs)

That's where I was getting confused but I'm now thinking a paid account might be fun. So prob going to go premium.

Temora
Basic User
Posts : 73

4/27/2016 9:01:59 AM

Welcome

Gone Viral
Basic User
Posts : 8

2/16/2018 7:05:13 PM

quote
posted by jaime1985
Basic accounts have a cap of 5 dogs but if you have a subscription you can have up to 30 (not counting retired dogs, although retired dogs count if you have a basic account)

This was another helpful answer to one of my many questions.
Thank you

Replies in this thread : 9

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