.com Forum · Bug Reporting and Suggestions

In one of my accounts they work fine, in others they are stuck and can't be moved. Anyone else?

Kennel Runs Not Working

What do you mean by stuck? I haven’t had issues with any of mine

I can't move animals to a different kennel run. I try to switch them to a new run but it doesn't work.

Is there a specific age an animal must be before I can move them? I hate having a bunch of kennel runs with one pup left from the litter.

Are you on custom view?
That's the only thing I can figure would be the issue.




On "View All Dogs" page.

BloodBear! Exactly what I was thinking but I couldn't find the link (lol) and couldn't remember what it was called! I'll betcha that will fix it!

Thank you so much! I knew it had to be something simple but I was getting so frustrated.

I have another problem. I do not really know how to put a dog in a run . I created three of them and sincerely speaking - I still use classic view, because I do not know how to use them.

First of all you need to put it on the "Custom View".

You say you have created some "Runs" already so now go to the page of the dog you want to move - click on their name.

On the right, under "Owner Options" down right below the sessioning buttons your should see "Move to ...". There is a drop-down button/arrow.

Click on that drop down and you should see a list of the available "runs". Pick one and that dog should now show up in the selected run.

Hope that helps.